Terms & Conditions

Terms and Conditions (T&Cs) for the website https://www.cert-rep.com/
 
1. Scope
These Terms and Conditions (T&Cs) apply to all contracts concluded via the website https://www.cert-rep.com/ between TerrainQ Solutions UG (hereinafter referred to as the "Provider") and its customers (hereinafter referred to as the "Customer"). The Provider offers services in the field of EU Authorised Representative Services, limited to general consumer products according to GPSR, electronic devices (CE marking), toys, and personal protective equipment.
These T&Cs apply exclusively to business transactions between companies (B2B). Consumers as defined by § 13 of the German Civil Code (BGB) are excluded from the services offered by the Provider.

2. Subject of the Contract
The Provider offers the Customer the service of an EU Authorised Representative (Authorised Person), responsible for ensuring that products placed on the EU market comply with EU regulations. The service is limited to the following product categories:

• General consumer products according to the General Product Safety Regulation (GPSR)

• Electronic devices with CE marking

• Toys

• Personal protective equipment

Other product categories are not covered by the Provider’s service.

3. Conclusion of the Contract
(1) The contract for the provision of the service is concluded when the service is booked via the website and confirmed by the Provider.
(2) The Customer selects the desired service on the website and provides the necessary information for processing.
(3) The Customer signs the contract electronically using the DocuSign service.
(4) The Provider subsequently signs the contract electronically via DocuSign, and the contract becomes legally effective.

4. Subscription Model, Contract Term, and Termination
(1) The service is offered as part of a subscription model. The contract has a minimum term of 12 months.
(2) After the minimum term expires, the contract will automatically renew for another 12 months, unless the Customer terminates the contract in due time.
(3) The notice period for termination is 3 months before the end of the respective contract term. Termination must be made in writing via email or through the communication channels provided in the contract.
(4) If the contract is not terminated in due time, the subscription will automatically renew for another 12 months at the applicable terms.

5. Prices and Payment Terms
(1) The prices listed on the website are net prices plus the applicable VAT.
(2) Payment for the entire 12-month contract term is due at the beginning of the contract term and must be made immediately after the booking process is completed. The service will only be provided after payment has been received.
(3) Payment can be made via credit card, PayPal, or other payment methods offered on the website.
(4) In the case of automatic contract renewal, payment for the next 12-month period will also be due at the start of the new term.

6. Service Delivery and Customer Obligations
(1) The Provider will deliver the agreed service in accordance with the applicable EU regulations at the time of contract conclusion.
(2) The Customer is obligated to provide the Provider with all necessary information and documentation in a timely and complete manner to enable the proper provision of the service.
(3) The Customer must ensure that the products they provide fall within the aforementioned categories. The Provider reserves the right to reject orders that do not meet these requirements.

7. Liability
(1) The Provider shall only be liable for intent and gross negligence, except in the case of breach of essential contractual obligations.
(2) The Provider's liability for damages is limited to the typically foreseeable damage.
(3) The Provider's liability for lost profits or indirect damages is excluded.

8. Cancellation and Termination
(1) The Customer may withdraw from the contract as long as the service has not yet been provided. A cancellation can be made in writing via email to the Provider.
(2) In the event of cancellation after the contract has been concluded but before the service has been provided, the Provider reserves the right to charge a cancellation fee of 20% of the agreed price.

9. No Right of Withdrawal
Since this is a B2B transaction and the Customer is acting as an entrepreneur within the meaning of § 14 BGB, there is no statutory right of withdrawal. The contractual conditions are binding once the contract is concluded.

10. Data Protection
The Provider processes the Customer's personal data solely for the purpose of fulfilling the contract. Further information on data protection can be found in the Privacy Policy on the website.

11. Final Provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) The place of jurisdiction for all disputes arising from contractual relationships between the Customer and the Provider is the seat of the Provider in Berlin, provided the Customer is a merchant, legal entity under public law, or special fund under public law.
(3) If any provision of these T&Cs is or becomes invalid, the validity of the remaining provisions shall not be affected.
 
 
Date: September 2024